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47.444 reviews of SkatePro

4.8 of 5
41.553
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Excellent price, and swift delivery. What could be better?
John Picard (London)
14/03/2018
Rating: 4 of 5!
Skis/bindings were prepared for my specification perfectly. I'm amazed at the speed at which SkatePro prepared, boxed and delivered my order. The service was personal and friendly, (an incorrect initial order on my part was quickly re-worked and I was kept informed throughout). Within two weeks I was on the slopes on my new skis, so happy with them.
John Staniforth (sheffield)
11/03/2018
Rating: 5 of 5!
Very good service received in good time and more than happy with product.
Patricia Scott (Blairgowrie)
09/03/2018
Rating: 5 of 5!
Excellent service and delivery !
Karla Goldsworthy (Tamworth)
09/03/2018
Rating: 5 of 5!
Very good service happy with the product
dennis graham (southend on sea)
08/03/2018
Rating: 5 of 5!
Skate pro are an excellent shop to deal with. 3 days delivery to the U.K. as promised. Excellent service & good prices
Roger Foster (Staffordshire)
08/03/2018
Rating: 5 of 5!
Fantastic service, no hassle at all. Would definitely use this site again and would recommend highly.
Deborah nicholson (Aberdeen)
08/03/2018
Rating: 5 of 5!
Fast shipping and great product. Thank you.
Marek Korbel (STOKE-ON-TRENT)
05/03/2018
Rating: 5 of 5!
Skates arrived on time and my daughter loves them. Soft boots and comfortable at a good price too.
Keith R. (Poole)
05/03/2018
Rating: 5 of 5!
Nice product and great service, thank you !
Tom Williams (St Asaph)
05/03/2018
Rating: 5 of 5!
Competitively priced. Fast delivery. Professional and friendly customer service! 5star!
Rhys Hather (Bridgend)
04/03/2018
Rating: 5 of 5!
Great service. The size I ordered was too small. Sent it back & quickly received a bigger size. Would recommend Skate Pro.
Joyce J. (Coalville Leicester)
28/02/2018
Rating: 5 of 5!
I ordered ski boots from skate pro , arrived late but that was due to the delivery agent DPD , boots were perfect and dealing with skate pro was quick easy and a pleasure . Dealt with any enquiries I had quickly and professionally. Would recommend them .
andrew binns (Halstead Essex)
26/02/2018
Rating: 5 of 5!
All perfect ,quick delivery and top quality product received ,nicely detailed delivery tracking. Thank You Guy's my son love his new "Roces free "adjustable ski boots.
Piotr Bluj (alloa)
26/02/2018
Rating: 5 of 5!
Fast delivery great product
David cole (Peterborough)
26/02/2018
Rating: 5 of 5!
Delivery couriers didn't deliver properly but skarepro pursued, redelivered and gave excellent customer care.
Alan Sinclair (Henley on Thames)
21/02/2018
Rating: 5 of 5!
Great wheels. Packaging was aweful, packed in a box 5 times the size of the wheels. Wasting a lot of resource
Ashwani Koul (Manchester)
21/02/2018
Rating: 4 of 5!
My daughter was absolutely delighted with the purchase: perfect fit, size and quality! She is well pleased and cannot wait to practice her skating skills! Speedy delivery also!
Madeleine J. (London)
20/02/2018
Rating: 5 of 5!
Ordered the stick for my grandson, it’s his first stick, looks great, good quality, great delivery service, definitely use again
Iestyn Greet (Cardiff)
20/02/2018
Rating: 5 of 5!
Very good, will buy from here again and recommend to other people.
Ellen Willmott (Wellingborough)
20/02/2018
Rating: 5 of 5!
Does what its says on the tin
Keith Sutton (Nottingham)
20/02/2018
Rating: 4 of 5!
The product I ordered came correct and quickly
Mr Brett Beer (Trowbridge)
19/02/2018
Rating: 5 of 5!
Great service from start to finish.
Lyndon edney (London)
18/02/2018
Rating: 5 of 5!
Excellent service.
krishan bhopal (little aston)
17/02/2018
Rating: 5 of 5!
Great delivery service, great product. Very pleased
Stephanie Pinner (Bexley)
17/02/2018
Rating: 5 of 5!
Very good service and now my scooter works perfectly
Oliver Ganderton (Hereford)
16/02/2018
Rating: 5 of 5!
Great, had a bad experience with Dpd but at SkatePro they were always chasing them up about the delivery and were always very helpful and quick to respond to my emails.
Maria eijo (London)
15/02/2018
Rating: 5 of 5!
10/10 very helpful from start to finish, I live in the U.K. and alll products came in days and well packed to, answered all emails or phone calls thanks for a great buying experience willl defo use again
Mark Lucas (Essex)
15/02/2018
Rating: 5 of 5!
Excellent service and a great pair Heeleys. My 9 year old daughter is very happy with her new wheels and has been whizzing around constantly since she got them. Great service in replacing our original purchase with a bigger size. We will be back again when we need the next upgrade. Many thanks Alan Thorpe
Alan Thorpe (Basildon, Essex)
15/02/2018
Rating: 5 of 5!
Easy to use website and prompt delivery. Kept informed of parcel's progress. Clear instructions for return. The hoodie which I ordered had to be returned because of the size. Happily, the new hoodie has now arrived. Friendly and helpful attention from staff.
Mrs A Henderson (Motherwell)
14/02/2018
Rating: 5 of 5!
Reply from SkatePro:  Hey Mrs A. Henderson,
Thank you for your review! I see that it's almost back here :) /Justin
Website and service from this company are excellent. 5 stars.
David T. (Paignton)
14/02/2018
Rating: 5 of 5!
Great, fantastic service, quick and top quality. Highly recommend
P. Bancroft (Church Lawton)
13/02/2018
Rating: 5 of 5!
good people to do business with, quality goods and fair prices also delivery, will order from this company again.
Archibald Smith (Ayr)
13/02/2018
Rating: 5 of 5!
Very good, fast delivery! Great prices. Will definitely shop here again.
Ken Chan (Poole)
13/02/2018
Rating: 5 of 5!
Excellent service
Richard Shorting (Churchdown)
12/02/2018
Rating: 5 of 5!
Great price, great customer service.
Lee Pearson (St Helens)
12/02/2018
Rating: 4 of 5!
Very pleased with the service and fast delivery
Wayne burchett (Sunbury on Thames middlesex)
12/02/2018
Rating: 5 of 5!
All fine
Oliver Hayes (London)
12/02/2018
Rating: 5 of 5!
Excellent, good quality
Lorraine Hudson (Nottinghsm)
10/02/2018
Rating: 5 of 5!
Not happy about the return process .I returned an item to you of which you received on the 29th of January. I have had no refund or email informing me that you have received it so had to report it to eBay as you have no email address to contact you
jane james (REDCAR)
09/02/2018
Rating: 1 of 5!
Reply from SkatePro:  Hi Jane,
I'm very sorry for the discomfort. We received the clamp on the 29th on the last depot in Germany (this is the address on the return label), from there it takes normally a few days before it comes back to our location in Denmark. The parcel was back at our location on the 12th. I see that your refund has been processed on the 13th. Hope that everything is fine by now! Apologies for the inconvenience. /Justin
Excellent customer service. Friendly and helpfull. Great prices on all products. I have recomended skatepro to all my friends, and i will definitely be returning to skatepro for all my future skate purchases
Adam White (Southampton)
08/02/2018
Rating: 5 of 5!
In an age of online outlets, the prompt & understanding service support coupled with no fuss returns seperates Skatepro out from a plethora of mediocre outlets, with worse service. look no further for absolutely exemplary service!
Peter Looise (LONDON)
08/02/2018
Rating: 5 of 5!
Wspaniała obsługa
Lidia Krupinska (Woking)
08/02/2018
Rating: 5 of 5!
Great wheels, quality product!! Will definitely use again skatepro again. I am quite heavy 110kg and the rollerbones turbo speed wheels are perfect for my weight. The package came quickly, a few days after order. Very pleased overall!!
J. king (London)
08/02/2018
Rating: 5 of 5!
Excellent service
Stephen Steinberg (London)
07/02/2018
Rating: 5 of 5!
First time I've used skatepro and will definitely use them again. Efficient and professional and more important these days as I have twin granddaughters I saved £30 on the 2 pairs of heelys with lights I bought. A happy customer who will recommend and return to skatepro
Elizabeth christie (Stirlingshire)
07/02/2018
Rating: 5 of 5!
The customer service experienced from SkatePro went beyond expectations, the products were excellent and overall it was a really positive experience. Keep up the good work!
Craig Jardine (Glasgow)
07/02/2018
Rating: 5 of 5!
After a delay of returned item (due to being out of stock) Good service resumed.
Catherine Bennett (Wimborne Dorset)
05/02/2018
Rating: 4 of 5!
Skate pro are great! I always order my parts from here, customer support is on point every time I have an issue!
James Murrell (Shoreham-by-sea)
05/02/2018
Rating: 5 of 5!
Support was fine. Items took about 4 days to reach UK address.
Stuart Reeks (Glasgow)
05/02/2018
Rating: 4 of 5!
Great service, it was very easy to exchange sizes when needed. Would highly recommend
Sarah Deevoy (Basingstoke)
05/02/2018
Rating: 5 of 5!
Quality service!!!! Very happy with product . Thanks
Alan Mctaggart (Hamilton)
05/02/2018
Rating: 5 of 5!
Beautiful quality skates at a fab price.
DONNA M. (Bury)
05/02/2018
Rating: 5 of 5!
Brilliant service, expeditious delivery, well packed, very good quality products!
Carmen Hales (Manchester)
05/02/2018
Rating: 5 of 5!
Great service.m! Fast delivery and items well packed. Communication was outstanding with e-mails and tracking info. Product perfect! Many thanks
jamie manning (Hildenborough)
03/02/2018
Rating: 5 of 5!
Sadly my gloves did not turn up on the Thursday that I was told they were going to and were also still not with me by the saturday morning when I left to go skiing Sadly a waste of time using yourselves for a speedy delivery as this was in correct
James Lowe (Widley)
03/02/2018
Rating: 1 of 5!
Reply from SkatePro:  Hi James,
I see you didn't contact us about this. I send you an email regarding this. I see that the delivery company claims that they delivered it. /Justin
Great product, completely satisfied with delivery
Hilda Eldridge (cardiff)
02/02/2018
Rating: 5 of 5!
Great Service with updates when the parcel was dispatched and tracking. Our son loved the new skis!
Kristina A. (London)
02/02/2018
Rating: 5 of 5!
Super service. Sent quickly.
Alexander Clark (Newton Abbot)
01/02/2018
Rating: 5 of 5!
No issues, quick delivery
Nigel Snow (Twickenham)
01/02/2018
Rating: 5 of 5!
Brilliant service and excellent product would highly recommend
Pamela J. (Chesterfield)
31/01/2018
Rating: 5 of 5!
Happy with the service from Skatepro and the promt delivery... Although on assembly I found that the bolt from the seat post clamp is missing
Bryn kinsella (Willaston)
31/01/2018
Rating: 4 of 5!
Reply from SkatePro:  Hi Bryn,
I see that you didn't contact us about this. Could you contact us on email@skatepro.uk so we can help you with this? /Justin
Great scooter, had a little problem with the grip tape but the problem was soon rectified thanks to the fantastic customer service at skatepro will definitely be shopping with them again.Highly recommend.
d. barrett (HALIFAX)
30/01/2018
Rating: 5 of 5!
I am absolutely delighted with my new skates and SkatePro was amazing giving all information that I needed! My product was delivered before then I was expecting. Thank you so much. I strongly recommend this guys.
Rodrigo Guimaraes (London)
30/01/2018
Rating: 5 of 5!
I purchased some Ice Skates though SkatePro for my son's birthday. Although a couple of things were left out of the order, this was rectified immediately and I had the rest of the order within 3 days. The gentleman I spoke to on the phone was extremely helpful. I would highly recommend purchasing from this company and would do again when I buy myself another pair of skates.
Samantha Turner (Cinderford)
30/01/2018
Rating: 5 of 5!
Excellent condition of package, very well packaged within the box to protect items
Joshua Glass (Stoke on trent)
29/01/2018
Rating: 5 of 5!
We, together with our grandchildren's other grandparents, shared the cost of a pair of skates for each of our two grandchildren. They love their skates and hope to use them frequently.
Lynn Sargent (FARNBOROUGH)
29/01/2018
Rating: 5 of 5!
Arrived promptly, kept well informed , and happy with the quality of the product
ANTHONY W. (LEICESTERSHIRE)
29/01/2018
Rating: 5 of 5!
Im rating 3 stars because the item came in a perfect condition and are exactly as advertised however they were delievered to me a couple days late
Justin roberts (croydon)
29/01/2018
Rating: 3 of 5!
Reply from SkatePro:  We are happy to hear that your order was as expected. We are very sorry for the late delivery. We normally deliver within 2-3 business days to the UK. But sometimes the parcels can get delayed because of unexpected circumstances, which of course is very unfortunate. /Frede
This was by far the best customer services experience I have had in a long time. Your staff was super friendly and handled my request for advice (and eventual product exchange) in an understanding and very professional manner. Everything went down smoothly and got resolved on the same day. The exchange arrived promptly and was exactly what I needed. Thank you very much, I will definitely come back and have since started recommending your shop to everyone I know.
Thalita V. (Leeds)
29/01/2018
Rating: 5 of 5!
Always quick and prompt. Items as described meaning I have a very happy kid. Thanks guys.
Sharon A. (kings lynn)
29/01/2018
Rating: 5 of 5!
Used SkatePro a number of times. Good service with competitive prices. No issue when returning or exchanging for a different size skate using there print at home labels.
Adam W. (London)
29/01/2018
Rating: 5 of 5!
Great products at competitive prices. very happy with my purchase. xxxx
Petya P. (Southend-on-Sea)
29/01/2018
Rating: 5 of 5!
Fantastic customer service. Awesomeness. Couldn't recommend enough.
Mrs Victoria groves (Colchester)
29/01/2018
Rating: 5 of 5!
Excellent service. Speedy delivery, sooner than expected, and we were kept informed through tracking system. Great price for the Heelys, we have one very happy granddaughter! Would definitely recommend this company to anyone looking to purchase skates etc.
Mrs Anne May (Liverpool)
29/01/2018
Rating: 5 of 5!
Great service. Fast delivery from Denmark to my door in two days. Great products and really good prices.
Marcin J. (Leicester)
28/01/2018
Rating: 5 of 5!
Product was good, packaging was poor. Item was broken when arrived, but SkatePro customer service have been fantastic and resolved the problem. And excellent company to deal with.
Donna Scott (Brighton)
25/01/2018
Rating: 5 of 5!
Reply from SkatePro:  Hi Donna,
I'm sorry to hear that. It's never our intention to get our products damaged delivered to our customers. I see we processed a refund already for you. Hope to welcome you as a customer again in the future. /Justin
Excellent service. Staff answered my e mail query within one day and very quickly sorted out a delivery error. Skates are of high quality and I would definitely shop with skate pro again
Mrs M. S. (Dundee)
25/01/2018
Rating: 5 of 5!
Great fast delivery. Thanks
Mark L. (London)
25/01/2018
Rating: 5 of 5!
Hi battery's are the right ones cart is working thanks paul bowditch
Paul Bowditch (Bishop Auckland)
25/01/2018
Rating: 5 of 5!
very happy with the service i received and the delivery time was excellent only problem is the product seems to be a little faulty but this is no refection of the site or company, over all very happy and will be returning as an customer
Michael Clapham (Banbury)
24/01/2018
Rating: 5 of 5!
First class service and a reasonable price. Lots of great products to choose from.
Ian O. (Sunderland)
22/01/2018
Rating: 5 of 5!
Excellent quality product and price, grand-daughter (and mum who has identical pair) absolutely delighted and had fantastic time at her birthday Roller Disco Party. Fantastic quick service and delivery. Would recommend as 1st choice to all looking for quality product and service. Carry on the excellent work.
Carmela Rita Kegos (Ashford)
22/01/2018
Rating: 5 of 5!
Great shop .... 3yr old daughter broke the brake on her Globber Scooter. Bought replacent which came super fast, didn't cost the earth and fits perfectly. Looks like it was always there and apparently daughter feels it is no longer the end of the world and "I can carry on now mummy ... "!! What more could you ask for?! Definitely recommend them. :-)
Gabrielle L. (Wareham)
22/01/2018
Rating: 5 of 5!
Perfect delivery service. Good quality for a good price
Linas Liberis (Peterborough)
22/01/2018
Rating: 5 of 5!
Excellent quality and the service was super quick receiving the items the next day which I did not pay for. All in all I would definitely use and recommend this company again without hesitation.
Denise McMillan (Penarth, Wales)
22/01/2018
Rating: 5 of 5!
Very quick delivery from Germany! Just a couple of days! My Burton Photon BOA boots are awesome,thanks!
Simon Gacke (Newport)
21/01/2018
Rating: 5 of 5!
Ordered a scooter for my 12 year old grandson with him showing me what to do, was all very simple and appeared to be very secure from a payment point of view. Delivery was well within the advertised timescale with emails up dating the progress all the time.
Janet Empett (Ashford)
19/01/2018
Rating: 4 of 5!
Fantastic experience! Parcel arrived earlier than expected and the product was exactly what I expected. All of this at brilliant value, if I could give you 10 stars I would :)
J. Francis (Roman Bank, Holbeach Bank, Spald)
18/01/2018
Rating: 5 of 5!
Sadly i had to return my product because it didn't come in time for Christmas (My bad, i left it far too late, December 18th or something stupid like that) but i still needed to leave a review because the customer service at SkatePro is just superb and i will definitely be shopping with these guys again. everyone is so friendly and helpful which is so rare these days! Great job guys!!
LOUISE Gilham (Bristol)
18/01/2018
Rating: 5 of 5!
very good, top quality products that i needed badly because the salt and sand mixture that the local authorities put on the road/pavement to de-ice during winter get into my skates and rots the wheels and seizes up the bearings. Good service every time from Skatepro,i recommend you to other skates and wear your stickers on my skates helmet .Keep up the good work.
Benson CRAVEN (London)
18/01/2018
Rating: 5 of 5!
All received in good time and well packaged. Also great price and good information about delivery times.
Lisa Wigmore (Bristol)
18/01/2018
Rating: 5 of 5!
Great skates! really happy with them and the service provided.. Found the site easy to negotiate and check out was simple.. I'll definitely be back...
Dani Moss (Tilbury)
18/01/2018
Rating: 5 of 5!
Very easy to browse. User friendly check out process. No hidden fees. Product came well packed and fast. Overall pleasant experience.
Milan Hak (Atherstone)
18/01/2018
Rating: 5 of 5!
Items were delivered late, customer service was terrible and company websites misleading.
Chris B. (Moreton)
17/01/2018
Rating: 1 of 5!
Reply from SkatePro:  We are very sorry that your parcel was late and that you have had a bad experience with our customer service. We would appreciate, if you would elaborate on what we could have done, to make it a better experience for you - It would give us a chance to learn by our mistakes. You can contact us on Email@skatepro.uk /Frede
Excellent
richard veysey (Caerphilly)
16/01/2018
Rating: 5 of 5!
Easy honest company to deal with
Damon bunn (Norwich)
16/01/2018
Rating: 5 of 5!
Ordered parts I couldn't get in the UK just before Xmas and got them in time no problem. I ordered 1 part incorrectly, and got the replacement in good time also. The free return was easy with all labels supplied, and the refund was processed without any issues. Overall the service was excellent and I would use this company for future purchases.
Simon McGawley (Leeds)
16/01/2018
Rating: 5 of 5!
Skate Pro is an amazing place to buy BMX Parts! 10/10
Tom Laycock (Durham)
16/01/2018
Rating: 5 of 5!
Excellent no quibble customer service. Very helpful
Mark Chambers (Cramlington)
16/01/2018
Rating: 5 of 5!
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