Reply from SkatePro: Hi Jaime,
Thank you for taking the time to write a review👌
Sorry about your experience. Different brands have different sizes and use different size charts to determine them. That is why we always recommend following the size guide, which recommends measuring the length of your foot. After this make sure to read the text above the size chart because some brands make their skates specifically for narrow, wide, or normal width feet and sometimes our customers recommend going one size up. I can see that for these particular skates you do not need to go one size bigger. This is the text above the size chart for these skates:
Feedback from our users:
*choose the same shoe size as suggested in the size chart
*suitable for feet with a regular width
I am sorry about your experience. You are always welcome to return the items back to us. You have 365 days to do that. You can start your online return process here: https://www.skatepro.ca/en/d58.htm
Feel free to contact us if you need any help
/Vesta |