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48.611 reviews of SkatePro

4.8 of 5
42.562
4.673
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Arrived promptly, kept well informed , and happy with the quality of the product
ANTHONY W. (LEICESTERSHIRE)
29/01/2018
Rating: 5 of 5!
Im rating 3 stars because the item came in a perfect condition and are exactly as advertised however they were delievered to me a couple days late
Justin roberts (croydon)
29/01/2018
Rating: 3 of 5!
Reply from SkatePro:  We are happy to hear that your order was as expected. We are very sorry for the late delivery. We normally deliver within 2-3 business days to the UK. But sometimes the parcels can get delayed because of unexpected circumstances, which of course is very unfortunate. /Frede
This was by far the best customer services experience I have had in a long time. Your staff was super friendly and handled my request for advice (and eventual product exchange) in an understanding and very professional manner. Everything went down smoothly and got resolved on the same day. The exchange arrived promptly and was exactly what I needed. Thank you very much, I will definitely come back and have since started recommending your shop to everyone I know.
Thalita V. (Leeds)
29/01/2018
Rating: 5 of 5!
Always quick and prompt. Items as described meaning I have a very happy kid. Thanks guys.
Sharon A. (kings lynn)
29/01/2018
Rating: 5 of 5!
Used SkatePro a number of times. Good service with competitive prices. No issue when returning or exchanging for a different size skate using there print at home labels.
Adam W. (London)
29/01/2018
Rating: 5 of 5!
Great products at competitive prices. very happy with my purchase. xxxx
Petya P. (Southend-on-Sea)
29/01/2018
Rating: 5 of 5!
Fantastic customer service. Awesomeness. Couldn't recommend enough.
Mrs Victoria groves (Colchester)
29/01/2018
Rating: 5 of 5!
Excellent service. Speedy delivery, sooner than expected, and we were kept informed through tracking system. Great price for the Heelys, we have one very happy granddaughter! Would definitely recommend this company to anyone looking to purchase skates etc.
Mrs Anne May (Liverpool)
29/01/2018
Rating: 5 of 5!
Great service. Fast delivery from Denmark to my door in two days. Great products and really good prices.
Marcin J. (Leicester)
28/01/2018
Rating: 5 of 5!
Product was good, packaging was poor. Item was broken when arrived, but SkatePro customer service have been fantastic and resolved the problem. And excellent company to deal with.
Donna Scott (Brighton)
25/01/2018
Rating: 5 of 5!
Reply from SkatePro:  Hi Donna,
I'm sorry to hear that. It's never our intention to get our products damaged delivered to our customers. I see we processed a refund already for you. Hope to welcome you as a customer again in the future. /Justin
Excellent service. Staff answered my e mail query within one day and very quickly sorted out a delivery error. Skates are of high quality and I would definitely shop with skate pro again
Mrs M. S. (Dundee)
25/01/2018
Rating: 5 of 5!
Great fast delivery. Thanks
Mark L. (London)
25/01/2018
Rating: 5 of 5!
Hi battery's are the right ones cart is working thanks paul bowditch
Paul Bowditch (Bishop Auckland)
25/01/2018
Rating: 5 of 5!
very happy with the service i received and the delivery time was excellent only problem is the product seems to be a little faulty but this is no refection of the site or company, over all very happy and will be returning as an customer
Michael Clapham (Banbury)
24/01/2018
Rating: 5 of 5!
First class service and a reasonable price. Lots of great products to choose from.
Ian O. (Sunderland)
22/01/2018
Rating: 5 of 5!
Excellent quality product and price, grand-daughter (and mum who has identical pair) absolutely delighted and had fantastic time at her birthday Roller Disco Party. Fantastic quick service and delivery. Would recommend as 1st choice to all looking for quality product and service. Carry on the excellent work.
Carmela Rita Kegos (Ashford)
22/01/2018
Rating: 5 of 5!
Great shop .... 3yr old daughter broke the brake on her Globber Scooter. Bought replacent which came super fast, didn't cost the earth and fits perfectly. Looks like it was always there and apparently daughter feels it is no longer the end of the world and "I can carry on now mummy ... "!! What more could you ask for?! Definitely recommend them. :-)
Gabrielle L. (Wareham)
22/01/2018
Rating: 5 of 5!
Perfect delivery service. Good quality for a good price
Linas Liberis (Peterborough)
22/01/2018
Rating: 5 of 5!
Excellent quality and the service was super quick receiving the items the next day which I did not pay for. All in all I would definitely use and recommend this company again without hesitation.
Denise McMillan (Penarth, Wales)
22/01/2018
Rating: 5 of 5!
Very quick delivery from Germany! Just a couple of days! My Burton Photon BOA boots are awesome,thanks!
Simon Gacke (Newport)
21/01/2018
Rating: 5 of 5!
Ordered a scooter for my 12 year old grandson with him showing me what to do, was all very simple and appeared to be very secure from a payment point of view. Delivery was well within the advertised timescale with emails up dating the progress all the time.
Janet Empett (Ashford)
19/01/2018
Rating: 4 of 5!
Fantastic experience! Parcel arrived earlier than expected and the product was exactly what I expected. All of this at brilliant value, if I could give you 10 stars I would :)
J. Francis (Roman Bank, Holbeach Bank, Spald)
18/01/2018
Rating: 5 of 5!
Sadly i had to return my product because it didn't come in time for Christmas (My bad, i left it far too late, December 18th or something stupid like that) but i still needed to leave a review because the customer service at SkatePro is just superb and i will definitely be shopping with these guys again. everyone is so friendly and helpful which is so rare these days! Great job guys!!
LOUISE Gilham (Bristol)
18/01/2018
Rating: 5 of 5!
very good, top quality products that i needed badly because the salt and sand mixture that the local authorities put on the road/pavement to de-ice during winter get into my skates and rots the wheels and seizes up the bearings. Good service every time from Skatepro,i recommend you to other skates and wear your stickers on my skates helmet .Keep up the good work.
Benson CRAVEN (London)
18/01/2018
Rating: 5 of 5!
All received in good time and well packaged. Also great price and good information about delivery times.
Lisa Wigmore (Bristol)
18/01/2018
Rating: 5 of 5!
Great skates! really happy with them and the service provided.. Found the site easy to negotiate and check out was simple.. I'll definitely be back...
Dani Moss (Tilbury)
18/01/2018
Rating: 5 of 5!
Very easy to browse. User friendly check out process. No hidden fees. Product came well packed and fast. Overall pleasant experience.
Milan Hak (Atherstone)
18/01/2018
Rating: 5 of 5!
Items were delivered late, customer service was terrible and company websites misleading.
Chris B. (Moreton)
17/01/2018
Rating: 1 of 5!
Reply from SkatePro:  We are very sorry that your parcel was late and that you have had a bad experience with our customer service. We would appreciate, if you would elaborate on what we could have done, to make it a better experience for you - It would give us a chance to learn by our mistakes. You can contact us on Email@skatepro.uk /Frede
Excellent
richard veysey (Caerphilly)
16/01/2018
Rating: 5 of 5!
Easy honest company to deal with
Damon bunn (Norwich)
16/01/2018
Rating: 5 of 5!
Ordered parts I couldn't get in the UK just before Xmas and got them in time no problem. I ordered 1 part incorrectly, and got the replacement in good time also. The free return was easy with all labels supplied, and the refund was processed without any issues. Overall the service was excellent and I would use this company for future purchases.
Simon McGawley (Leeds)
16/01/2018
Rating: 5 of 5!
Skate Pro is an amazing place to buy BMX Parts! 10/10
Tom Laycock (Durham)
16/01/2018
Rating: 5 of 5!
Excellent no quibble customer service. Very helpful
Mark Chambers (Cramlington)
16/01/2018
Rating: 5 of 5!
Excellent service - highly recommended. Fantastic product and price
Craig Barter (Weymouth)
16/01/2018
Rating: 5 of 5!
Originally ordered different ones as Xmas present online and customer service was excellent as they rang to say out of stock and arranged refund. Ordered these as a replacement late Xmas present and have one very happy 14yr old. Will definitely use company again!
L. Wootton (Derbyshire)
16/01/2018
Rating: 5 of 5!
Great service. Good price. Fast delivery couldn’t be happier.
Fiona roberts (Old woking)
16/01/2018
Rating: 5 of 5!
Excellent from start to finish even though Christmas time delivery very fast would definitely recommend
Tina Cox (Clwyd)
16/01/2018
Rating: 5 of 5!
Brilliant Communications with helping me out with my orders my son is so happy with what he's got thanks very much.
Mark Redfern (Lincol)
16/01/2018
Rating: 5 of 5!
Skis arrived on time and as ordered. Delivery time seemed to be faster than some UK based providers so that was a real bonus. My son was delighted on Christmas Day, I would definitely recommend Skate Pro.
Andrew S. (Nantwich)
16/01/2018
Rating: 5 of 5!
All round great service from moment of order right through to delivery.
D. Behan (Saltcoats)
15/01/2018
Rating: 5 of 5!
Perfect just need to add a option to deliver faster
Steven holland (Stafford)
15/01/2018
Rating: 4 of 5!
Seervice was excellent. Only problem was the the delivery by DPD of the product, which wasn't Skate Pros fault but it's good for them to know that the couerier's were really inefficient.
Patrick lines (Puttenham)
15/01/2018
Rating: 5 of 5!
Perfecto
Attila Kis (Belfast)
15/01/2018
Rating: 5 of 5!
We purchased roller skates for my granddaughter, they arrived in time for them to be given at Christmas she was over the moon with them, your service is excellent thank you Skatepro for
Ronald Davies (Tonypandy)
15/01/2018
Rating: 5 of 5!
Items arrived within a few days which was great and they were really good. Unfortunately the skates did not fit so I had to return these. This was 16 days ago and ive still not had a refund or an email regarding this which is a little disappointing.
Sarah P. (Doncaster)
15/01/2018
Rating: 4 of 5!
Reply from SkatePro:  Hi Sarah!
I just contacted you about your return :) Saw that we didn't have an email from you yet / Justin
We bought the Globber Primo Fantasy scooter for our grandson for Christmas. Really pleased with the service we received from SkatePro, thank you
Margaret Wood (Runcorn)
14/01/2018
Rating: 5 of 5!
Hassle free ordering process and prompt delivery.
Sean Anthony (Poole)
14/01/2018
Rating: 5 of 5!
A brilliant shop and Jonas who works there was very helpful! I will definitely shop here again!
Anthony Lees (Bolton)
14/01/2018
Rating: 5 of 5!
Excellent roller skates - great service
Nicola Clarke (Brighton)
13/01/2018
Rating: 5 of 5!
I ordered a Streetsurfing wave board for my son for Christmas. He had tried them at Centre Parcs and wanted one. He loves it. I have to say that the customer service and delivery from SkatePro was excellent. I would definitely order from them again.
Chris walker (Billingham)
13/01/2018
Rating: 5 of 5!
Excellent service
dennis cliffe (aylesbury)
13/01/2018
Rating: 5 of 5!
Promote delivery and timely communications from very helpful and friendly staff.
D. Greaves (Buxton)
13/01/2018
Rating: 5 of 5!
Fantastic, an easy selection and checkout process and the items were delivered earlier than expected.
Nicola Dwyer (Oldham)
12/01/2018
Rating: 5 of 5!
I ordered 2 x globe bike lights. They were poorly packaged and on arrival both lights damaged (smashed). Ordered for Christmas presents but didn't even bother opening as both items so badly damaged. Have returned both items and requested a refund. Waiting to hear back. Very disappointing first shopping experience with skate pro.
lucy ellis (millbrook)
12/01/2018
Rating: 1 of 5!
Reply from SkatePro:  Hi Lucy,
I'm sorry that the package was poorly packaged delivered. I see that you didn't contact us about this. Could you contact us so we can try to solve the problem for you? /Justin
Great Heelys, funny style my daughter absolutely loves them. Comfortable and easy straps for on and off. Easy to take wheels out to where to places where they don't like wheels! Excellent delivery and product price. This is our second pair and would buy from here again.
Zoe O. (Mansfield)
12/01/2018
Rating: 5 of 5!
Purchased skates twice now fab designs good quality skates quick delivery not had any problems deffo recommend
Valerie Purdy (Falkirk)
12/01/2018
Rating: 5 of 5!
Everything I ordered was just as described. Communications with the company were good and you get what is says on the tine. Will shop here again.
beth cowan (dundee)
12/01/2018
Rating: 5 of 5!
Great service, with very helpful advice and communications when first choice was not available.
Ian Diack (Banchory)
12/01/2018
Rating: 5 of 5!
Excellent product, order arrived quickly and was easily fitted to scooter
Claire Sawyer (Stockton)
11/01/2018
Rating: 5 of 5!
Well definitely be buying from you again
Rachel Geldard (Barnsley)
11/01/2018
Rating: 5 of 5!
I ordered these as a Christmas present on Sunday 17th. 5 days later the socks did not arrive. Failing to meet the delivery time specified. Thanks Finn Johnson
Finn Johnson (London)
11/01/2018
Rating: 1 of 5!
Reply from SkatePro:  We are very sorry to hear that your package did not arrive on time, we usually deliver to the UK in 2-3 business days, but unfortunately sometimes unforseen things can cause delays, we are very sorry for the inconvenience.
/Mads
Excellent staff and prompt delivery
Richard lawson (Goole)
11/01/2018
Rating: 5 of 5!
Speedy and helpful customer service
Joanne Richmond (Hebden bridge)
11/01/2018
Rating: 5 of 5!
Had an excellant experience in ordering items from your store and will definitely be using you again in the future.A++
Andrew morgan (Swansea)
11/01/2018
Rating: 5 of 5!
Great
Brett smith (Exeter)
11/01/2018
Rating: 5 of 5!
Very efficient, prompt delivery and at a competitive price. Thank-you!
Mike B. (Menstrie)
11/01/2018
Rating: 5 of 5!
Great service and speedy delivery. I purchased the white light up heeley's for my 6 year old daughter. They were my daughters must have item for xmas, but they were sold out in all the usual places. Therefore I was pleased to find them at SKATEPRO . I was aprehensive about ordering from an unknown company however I should not have been as they turned up quicker than expected and in perfect working order.
KATIE coates (READING)
11/01/2018
Rating: 5 of 5!
Exellant service,no messing about,what you order is what you get,very very helpful as well questions answered right away when asked,can not fault their service 1 bit,will use all the time
James thomson (Carnwarth south lanarkshire)
11/01/2018
Rating: 5 of 5!
Really helpful with excellent communications, thank you!
Alison B. (Wokingham)
11/01/2018
Rating: 5 of 5!
bought the silver one wheeled heely with flashing lights , my 7 year old daughter overwhelmed . she can change wheels herself which is a god send , & the fact that light are usb charged , fantastic , over all very delighted with product
peter o'boyle (Corby , Northants)
11/01/2018
Rating: 5 of 5!
Great skates delivered quickly to the UK my stepdaughter loves them
Lee Mennell (Dagenham)
11/01/2018
Rating: 5 of 5!
Absolutely first class customer service. Delivery was very prompt. My son loved his new Lucky deck.
Aaron Hesketh (Colchester, essex)
11/01/2018
Rating: 5 of 5!
Excellent service, fast delivery and brilliant products! My daughter is thrilled with her skates, the sizing guide provided on the website was spot on. Definitely recommended, thank you all at SkatePro!
Stuart Gomes (Boston)
11/01/2018
Rating: 5 of 5!
I received excellent service from the skate pro team when I accidentally entered the wrong delivery address details. They couldn't have been more helpful, and reassured me that my sons scooter would arrive in time for Christmas. If I could give them a big hug, I would! Thankyou skate pro team for sorting out my mess and keeping a panicked mum calm! A* service
A. wilcock (Preston)
11/01/2018
Rating: 5 of 5!
Great product. Very helpful with contacting the delivery company when there was an issue. Would recommend to anyone.
Nathan Davey (Aylesbury)
11/01/2018
Rating: 5 of 5!
Very pleased with my experience and dealings with Skatepro. Thank you.
Robert Salter (Exeter)
11/01/2018
Rating: 5 of 5!
At first I was a little apprehensive purchasing from a company outside of the UK. I wasn't sure I would receive the delivery in time for CHRISTmas... but I was pleasantly surprised. Order arrived well before and in excellent condition. Very happy with the purchase. Thank you Skate Pro. I will definitely be shopping with you again xxx
Mrs Minnie Traynor (Nottingham)
11/01/2018
Rating: 5 of 5!
Web site was good & easy to use, delivery was on time & would have no doubt in using again.
DEBRA B. (BROMLEY)
11/01/2018
Rating: 5 of 5!
Great service from Skatepro. All items received quickly. Products were great. Will be ordering again from you.
Nicola K. (Elland West Yorkshire)
11/01/2018
Rating: 5 of 5!
Excellent service. Very fast delivery. We would definitely use this company again and recommend it to others. Hassle-free shopping! Thank you.
Nicolas Kimber (Newton Abbot)
10/01/2018
Rating: 5 of 5!
A*****
Susan Dyer (Ashford Kent)
10/01/2018
Rating: 5 of 5!
Easy to navigate the website and ordering easy also. Quick delivery before Christmas also. I would definitely recommend this site and will order from them again.
Carmen Dojahn-Wood (Guiseley)
10/01/2018
Rating: 5 of 5!
Fab service easy to use site and quick delivery
Debra Miller (DURHAM)
10/01/2018
Rating: 5 of 5!
Great service and product, prompt and concise email communication and quick delivery.
Paul Newman (Aldridge)
10/01/2018
Rating: 5 of 5!
Goods arrived within a week Stickers not worth a light but not purchased because of them ! Well packaged
Alex Landsberger (Liphook)
10/01/2018
Rating: 4 of 5!
Would definitely recommend. Ordering on line was easy, it was quite close to Christmas and was surprised when my order arrived just 2 days later.
Patricia Forsey (Bridport)
10/01/2018
Rating: 5 of 5!
Great service and delivery
Simone Stephenson (Cardiff)
10/01/2018
Rating: 5 of 5!
Great service and products
A. Peter (Stafford)
10/01/2018
Rating: 5 of 5!
The Heeleys were a great hit with my granddaughter, especially the fact that they lightup. I have been very impressed with the whole experience of dealing with SkatePro and will have no hesitation in doing business with them again or recommending the company to others
Mrs Anne Carswell (Helensburgh)
10/01/2018
Rating: 5 of 5!
Good price and product, but the shipping took a while! I was getting nervous but the board did arrive before Christmas so everything fine. I would recommend - thanks.
Helen Burge (Shepton Mallet)
10/01/2018
Rating: 4 of 5!
Excellent product, my son has loved using it!
Derwin Aiton (Torquay)
10/01/2018
Rating: 5 of 5!
Delivery was rather slow but then it was the Xmas week and the scooter was well worth waiting for. Good quality, easy to assemble and fun to ride. My Granddaughter just loves it. Great value.
Neil Aldred (Twickenham)
10/01/2018
Rating: 5 of 5!
Really pleased with the speed of delivery especially the week before Christmas. I could see from tracker it was selected and dispatched within an hour. Thanks for great service!
Philip S. (Huntingdon)
10/01/2018
Rating: 5 of 5!
My daughter hasn't had a chance to use it much, but the times she has used it, she loves it and said how fast it is. The service I received from Skatepro was first class and very professional, the were so helpful. Would definitely recommended using them.
tim o'sullivan (GLOUCESTER)
10/01/2018
Rating: 5 of 5!
Fantastic company to deal with. Great communication and great products for my 10 yer old son. Would absolutely recommend.
Kelly Day (Newport)
10/01/2018
Rating: 5 of 5!
Very pleased with speed of service and quality of product.
Mary de Jode (Caversham, Berkshire)
10/01/2018
Rating: 5 of 5!
Ordering, delivery, and quality of the product [Puky Scooter] all great. Our great granddaughter loved her Christmas present. Anthony Durose[ Derby] 10/01/18
Anthony Durose (Ripley)
10/01/2018
Rating: 5 of 5!
Great my daughter love them thank you,and service was fast.
Alberto Barrocas (Windsor)
10/01/2018
Rating: 5 of 5!
Overall good but my stunt pegs were missing
andy lock (exeter)
10/01/2018
Rating: 5 of 5!
Excellent product, excellent service
Keith Barrow (Eastbourne)
10/01/2018
Rating: 5 of 5!
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